Privacy Policy

Who we are

Checkable is provided by LabLeoRex, Inc. This Privacy Policy applies to the Checkable mobile application, related websites, and services that link to this policy.

For privacy questions, requests, or complaints, contact us at support@leorexlab.com.

Information we collect

Account information: when you create or use an account, we may collect information such as your name, email address, authentication method, session information, and related account identifiers.

Product, supplement, medication, and search information: we may process the product names, barcodes, supplement names, medication names, symptoms, interaction checks, saved items, and other searches or entries you choose to submit.

Product registration information: if you ask us to review or add a product, we may collect the barcode, product name, company or brand name, and product photo you choose to submit.

Health-related profile information: if you choose to enter personal safety profile details, medication information, biological sex, pet safety preferences, allergies, conditions, or similar information, we use that information to provide personalized safety and interaction features.

Device and usage information: we may collect limited technical information such as app version, device type, operating system, network request metadata, diagnostic information, and logs needed to operate, secure, and troubleshoot the service.

Local app data: Checkable may store preferences, scan/search history, onboarding state, and sensitive profile data on your device using platform storage such as secure storage and local app storage.

Camera permission, barcode scanning, and product photos

Checkable requests camera access for user-facing product features: scanning product barcodes and, where available, letting you take a product photo for a product registration or review request.

For barcode scanning, the camera is used to detect barcode values inside the app. Barcode values may be sent to Checkable servers so the app can look up product information and provide safety context.

For product registration requests, you may choose to take or upload a product photo. Product photos you submit may be sent to Checkable servers so our team can review the product request and improve product database coverage.

Checkable does not use the camera for advertising, background monitoring, facial recognition, biometric identification, or any purpose unrelated to the product features described in this policy.

Camera frames used for barcode detection are processed to detect a barcode. We do not intentionally store camera images or video from barcode scanning unless you separately choose to submit a product photo.

If you do not want to grant camera permission, you may use manual barcode entry where available and may skip optional product photo submission where the app allows.

Photos and uploaded content

If you choose to upload or take a product photo, we use that photo to review the product registration request, verify product details, improve product database coverage, and prevent abuse.

Do not submit photos that contain faces, documents, prescription labels with personal information, or other personal information unless you intentionally want that information included in your request.

We do not sell product photos or use them for third-party advertising.

How we use information

We use information to provide and maintain Checkable, authenticate users, process barcode scans and searches, review product registration requests, display product and supplement information, provide safety and interaction context, remember user preferences, and support account features.

We use information to improve app reliability, monitor security, debug errors, prevent abuse, respond to user requests, comply with legal obligations, and enforce our rights.

We do not use camera access, barcode scans, product photos, health-related profile information, or medication information for third-party advertising.

Sharing of information

We do not sell personal information or health-related information.

We may share information with service providers that help us operate Checkable, including hosting, authentication, database, storage, email, payment, customer support, security, and infrastructure providers. These providers are expected to process information only to provide services to us.

If you purchase a subscription or paid feature, payment-related information may be processed by our payment providers. We do not intentionally store full payment card numbers in Checkable.

We may disclose information if required by law, subpoena, court order, government request, or if we believe disclosure is necessary to protect users, prevent fraud or abuse, maintain security, or protect the rights, property, or safety of LabLeoRex, Inc., Checkable, or others.

If LabLeoRex, Inc. is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to this Privacy Policy or a policy with materially similar protections.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including transport security, access controls, and secure storage practices where appropriate.

Sensitive profile information may be stored locally on your device using secure platform storage when available. Some app preferences and history may be stored in local app storage.

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect information against unauthorized access, loss, misuse, and alteration.

Data retention and deletion

We retain information for as long as reasonably necessary to provide Checkable, maintain security, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.

You may delete your account in the app where the account deletion feature is available. You may also request account or personal information deletion by contacting support@leorexlab.com.

When an account deletion request is completed, we delete or de-identify personal information associated with the account unless retention is required or permitted for legal, security, fraud prevention, tax, accounting, dispute resolution, or legitimate business purposes.

Product registration requests, support messages, transaction records, security logs, and backup copies may be retained for a limited period where reasonably necessary for review, compliance, accounting, fraud prevention, dispute resolution, or security.

Information stored only on your device may remain on that device until you clear it in the app, delete the app, or use operating system controls.

Account deletion requests

If you created a Checkable account, you can request account deletion from within the app where available, or by emailing support@leorexlab.com from the email address associated with your account.

Your request should include the email address linked to your Checkable account and state that you are requesting account deletion. We may ask for additional information to verify that you control the account before deleting it.

Deleting your account is separate from canceling a paid subscription through an app store or payment provider. If you have an active subscription, you may also need to manage or cancel that subscription through the store or payment provider where it was purchased.

Your choices and rights

You can control camera and photo access through your device settings. If camera access is disabled, barcode scanning and taking product photos will not work, but manual barcode entry may remain available.

You may request access, correction, deletion, or other assistance with your personal information by contacting support@leorexlab.com. We may need to verify your request before acting on it.

Depending on where you live, you may have additional privacy rights under applicable law. We will respond to verified requests as required by applicable law.

Health and safety information

Checkable provides informational product, supplement, medication, interaction, and safety context. It is not a substitute for professional medical advice, diagnosis, treatment, or emergency care.

Do not use Checkable as the sole basis for medical decisions. Always consult a qualified healthcare professional about medical conditions, medications, supplements, allergies, pregnancy, adverse reactions, or safety concerns.

Children

Checkable is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can take appropriate action.

International users

If you use Checkable from outside the United States, your information may be processed in the United States or other countries where our service providers operate. These countries may have privacy laws different from those in your jurisdiction.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide notice where appropriate. Your continued use of Checkable after an updated policy becomes effective means the updated policy applies to your use of the service.